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Services for the residents

Guided tour

The choice of a home for you or your loved one can be very difficult to make. Our staff is available to assist you and to answer your questions in order to help you make an enlightened choice. Come visit us!

Accommodation

Our Residence can accommodate up to 146 residents. There are 72 single rooms, 37 double rooms, two respite beds for short stays, two infirmaries as well as a secured unit, a special-care unit called La Promenade du Jardin, including 12 beds, reserved for the residents who are afflicted with dementia or faced with problems of disorientation at risk of wandering outside the home.

The resident’s room must be warm and welcoming so that he can feel safe in a homelike environment. We encourage our residents to personalize their living space with personal items by allowing them to find the comfort of a warm environment.

Supplied furniture

  • An adjustable bed provided with side rails corresponding to the Law and to the regulations of the MOHLTC and according to the evaluation of the occupational therapist
  • A bedside table
  • Chest with drawers
  • An armchair

Additional furniture which the resident can bring

  • Chair or armchair
  • Television set
  • Radio
  • Clock
  • Small refrigerator, small table and folding chairs
  • Chest
  • Table lamp
  • Paintings or other personnel things

The resident or the person in charge can also make the necessary arrangements with Bell Canada so that a telephone is installed, at the expense of the resident, in his room. A request can be made with the admissions and financial services coordinator and the Financial Services.


Personal effects of the residents

The personal clothes of the residents are washed by the laundry service of the Residence every day of the week. The residents are encouraged to bring enough clothes to meet their personal needs and tastes. It is also preferable that the residents’ clothes are easy to maintain and comfortable. Every garment is labeled upon the arrival of the resident.

To accommodate the residents with specific physical limitations and needs, a catalog for the adapted linen is available through the admissions and financial services coordinator.

Independent residents or the families of the residents can choose to wash the clothes of the resident in the mini-laundry room. A dry cleaning service is also available at the residents’ expense.

Given the lack of space, it is also preferable that only seasonal clothing are kept at the Residence.

Personal care and beauty products are provided by the Residence. However, residents can obtain the personal products of their choice at their own expense.

Incontinence products are supplied by the Home. Nursing staff ensures that the resident receives the right products to ensure comfort and dignity.


Food and dietary services

A dietitian will make a constant nutritional evaluation of each of our residents’ needs and will make sure they receive an appropriate diet.

The meals are served at the main cafeteria for the independent resident and in kitchen areas on the respective floors for the residents needing assistance or surveillance.

The meal times are from 8:00 am for breakfast, 12:00 pm for lunch and 5:00 pm for dinner.

Snacks are offered between meals and food supplements given to those needing it.

Recreational services

A calendar is prepared to plan daily activites. Miscellaneous individual or group activities are offered according to the residents’ preferences

The Residence is proud to offer horticultural and relaxation activities besides the animal pet program and other activities such as:

  • Birthday of the month
  • Manicure
  • Movies
  • Mississippi
  • Bingo
  • Okeo
  • Shopping
  • Summer barbecue
  • Family barbecue
  • Pupils' Visits
  • Christmas concert
  • Musicians
  • Reading
  • Coffee breaks

Therapeutic services

Each resident is entitled to have access to mobility equipment best suited to their individual condition. In order to do this, an assessment is carried out by a competent team and safe equipment is put to the availability of each resident, to ensure comfort, mobility and dignity.

A specialized team including a registered physiotherapist, an occupational therapist and an assistant-physiotherapist help ensure that the therapeutic services is adequately provided to the residents and that their needs are met.


Pastoral

The religious and spiritual program assures the spiritual needs of the residents.  A Roman Catholic chaplain celebrates the Eucharist twice a week, Tuesday and Saturday. The rosary is recited daily in the chapel.

An Anglican pastor makes individual visits when requested. As much as possible, special measures will be taken to offer services according to individual beliefs.

A multiconfessionnal memorial service is held once a year. People have the possibility of celebrating a marriage and/or funeral in our chapel.


Social worker

Our social worker is responsible to ensure and promote the rights of the residents and manage the welcoming program. The social worker provide the new resident and his family, the necessary support at the time of his  admission and during his stay at the Residence, to facilitate their integration in his new environment.


Services of hairstyle

Residents may receive, at their expenses and according to the fixed rates, the professional services of a hairdresser. Appointments can be set by calling 613-632-2755, extension 236. Opening hours are from 9:00 am until 5:00 pm, Tuesday, Wednesday and Thursday.